VSP Global VSP Vision Care - Business Analyst in Rancho Cordova, California

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/

General Summary

Under moderate supervision, develops, researches, tests, and implements business process improvements, procedures and system changes.

Essential Functions

Evaluate business process changes to identify and document business impacts and benefits

Act as subject matter expert to provide business requirements for process improvements and system enhancements

Conduct effective interview/research to determine and document the stakeholders, business needs and requirements

Create and analyzes workflow diagrams

Review technical design deliverables to ensure business objectives are reached

Assist business stakeholders with user acceptance testing, defect reporting and resolution

Assist with training including identification of needs, development of materials, communications of changes, manuals, etc

Provide post implementation support, such as, problem resolution, adjustments to new procedures, and change management.

Develop presentations of materials, models, findings, plans and/or conclusions

Continually looks for process improvement strategies

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Business Administration or related field or equivalent analytical experience

Three years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations

Three years of experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis

Three years of experience using project planning techniques and methodologies

Three years business process analytics skills within Excel, flowcharting, activity diagrams and workflow models

Understanding and ability to explain related IT systems and their impacts

Ability to multi-task and work in a team environment

Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups

Regularly exercises discretion and independent judgment the in performance of his/her job duties

Preferred Skills

Understands various project management methodologies in addition can understand high level business processes and their interconnectivities

Ability to thrive in a fast paced environment

Can quickly diagnosis business needs to get to root causes

Working Conditions / Physical Demands

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.