Masco Corporation Service Manager in Sacramento, California

31991BR

ID:

31991BR

Description:

We are looking for a Service Manager with the ability to drive results in our growing manufacturing and service operation in Sacramento. This person will be directly involved and responsible for the overall management of warranty service operations including all aspects of the current operation and future planning to assure acceptable safety, quality, performance and fiscal requirements are achieved. We are looking for your expertise in delivering orientations, training, development, compensation and to ensure the right working conditions are present with a team of 5 direct employees and up to 50 indirect employees.

As a key member of the Service Team, the successful candidate will have experience in effectively communicating with customers to resolve service issues; follow through on all service related issues to fruition, both internal and external; handling non-service issues in a tactful, diplomatic manner in which the customer feels they have been treated appropriately.

We are seeking prior management skills with the experience in staffing and scheduling departmental personnel to ensure work requirements are met while minimizing costs. Plan departmental operations by establishing priorities and sequences for performance of job tasks. Develops or revises standard operational and working practices and observes workers to ensure compliance with standards. Responsible for interviewing, hiring, training, terminating, disciplining and coaching employees.

Seize the opportunity to make an immediate impact with us! Milgard is part of publicly-traded Masco Corporation, with quality brands such as Delta Faucet, Behr Paints and Merrillat Cabinetry. We’re growing and we want you to grow with us! To learn more visit Milgard’s career portal at ​ https://milgard.jobs.net/ and submit your credentials for our respectful review and consideration.

Title:

Service Manager

Category:

Customer Service, Manufacturing

Company:

Milgard Manufacturing

City:

Sacramento

Country:

United States

State / Province:

California

E-Verify:

Milgard is an Affirmative Action and Equal Opportunity Employer

Milgard is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English , Spanish

E-verify Right to Work Poster: English , Spanish

EEO Commitment:

Milgard Manufacturing is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Posting Partner:

#CB, #MONS-MILGD