Accenture Senior ServiceNow Implementation Specialist in Sacramento, California

Title: Senior ServiceNow Implementation Specialist Location: USA-West Other Locations: USA-Midwest, USA-Northeast, USA-Southeast Job Number: 00494676

Accenture Operations


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Accenture is a leader in helping organizations move to the cloud to take advantage of a new era of service delivery and flexibility, where applications, infrastructure and business processes are brought together and delivered As-a-Service.

Accenture’s Cloud First agenda offers comprehensive, industry-focused cloud services including strategy, implementation, migration and managed services, and assets including the Accenture Cloud Platform that can drive broader transformational programs for clients. Accenture has worked on more than 13,000 cloud computing projects for clients, including three-quarters of the Fortune Global 100, and has more than 17,000 professionals trained in cloud computing.


People in our  Client Delivery & Operations  career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward. 

Job Description   

Within the ServiceNow group, the implementation specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.


Key Responsibilities

Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components (SSO, LDAP, etc.)

Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.

Be a key member of the overall implementation project team.

Prepare all client facing and internal deliverables that are technology related.

Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

These professionals are designers and ambassadors. Insatiable curiosity ensures they feel at home on the cutting edge. They are known as experts internally and externally. They bring emerging ideas to life by shaping Accenture and client strategy through trusted advisor relationships. Using deep technical expertise, business acumen and fluid communication skills, they translate the possible into reality.


Basic Qualifications:

Travel Required

BS/BA IT, Computer Science, or equiv./related experience

4 Years Experience with ServiceNow Implementations and a record of at least 10 successful Phase-1 Deployments as lead

4 Years Advanced experience in JavaScript or related application development

Jelly a plus i.e., UI Macros / UI Page development

Content Management System / Portal Development

Advanced Skills with ServiceNow Development APIs

Web Service Integration experience

LDAP Integration experience

Single Sign-on configuration and administration

RDBMS/SQL Experience - in establishing integrations through JDBC and the MID Server

Business Process Management/Automation

Experienced and Comfortable Presenting to large Audiences

Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog

Advanced Application Experience: Orchestration, Discovery CMDB, Asset Management, PPM Suite

Discovery, Orchestration, ServiceMapping, Event Management a Plus

SecOps and GRC a Plus


ITIL Foundation Certified i.e., ITIL V1, ITIL V2, ITIL V3

ServiceNow System Administration Certified

ServiceNow Implementation Specialist Certified

ServiceNow Developer Certified

ATP Trainer Certified a Plus

We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.  

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.  

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. 

Equal Employment Opportunity  

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 

Accenture is committed to providing veteran employment opportunities to our service men and women.




Job: Technology Architecture