California Department of Corrections and Rehabilitation Mechanical and Technical Operational Trainee in Sacramento, California

50%Perform Key Data EntryProvide daily data inputLiaison to requestors as necessary to facilitate management and completion of high profile request for informationValidate reports/forms requirementsData clean-up projects andndash; Validating data within the system for accuracy and making changes/updates to the system20%Customer SupportAnswer customer calls/emails and assist in resolving data entry related issues to ensure consistency through the CDCRFollow-up with appropriate documentation of services provided (e.g. material numbers, customer numbers etc)Innovate new ideas for quality customer support15%Special Services/ Procedure DevelopmentProvide special services to OBS staff as neededDevelop procedures, quick reference materials, and guides applying standard documentation techniquesTrain new employees on various technologies used to support the department10%Reporting/Meetings/Room SetupRun project and incident/service request reports and upload to share drivesParticipate in project and unit status meetingsSet up training rooms, virtual meetings and conference calls5%Administrative SupportProvide administrative support for OBS staff, i.e. assisting with mail distribution, employee hire/exit processes, inventory, timesheet collecting, etc.Order supplies as needed for the Unit