Sacramento Natural Foods Co-op Custodial Clerk in Sacramento, California

DEPARTMENT: Store Managerandrsquo;s Office REPORTS TO: Store ManagementJOB SUMMARY: Supporting store operations with a focus on friendly, helpful, and courteous customer service while maintaining the orderliness and cleanliness of the sales floor, restrooms, and all dining areas. Duties include overall cleaning and maintenance of the entire store.Essential Duties and ResponsibilitiesExceed our customersandrsquo; expectations for service and provide a welcoming environment for all in accordance with the Co-opandrsquo;s customer service standards.Clerk DutiesMaintain cleanliness of all areas of the Co-op.Greet customers and provide friendly, helpful, courteous, and prompt customer service.Refer customers to appropriate staff persons when unable to provide service.Direct customers to product and product information locations in the store upon request.Keep the store sales floor orderly and clean by sweeping, mopping, scrubbing, or vacuuming them.Gather and empty trash from all receptaclesService, clean, and supply restrooms. Clean and polish furniture and fixtures.Clean windows, glass partitions, and mirrors.Dust furniture, walls, machines, and equipment.Steam-clean or shampoo carpets.Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors, fixtures, or self.Move furniture, equipment, and supplies, either manually or by using hand trucks.Maintain cleanliness of outside areas by power washing and clearing all debris from grounds.Notify managers concerning the need for major repairs or additions to building operating systems. Report any damage or malfunction of any equipment.Requisition supplies and equipment needed for cleaning and maintenance duties.Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.Maintain a working knowledge of product, back stock locations, and stocking supplies for all departments.Maintain cleanliness of building perimeter. Remove debris from sidewalks, driveways, and parking areas.Check prices, clean spills and perform other housekeeping duties as needed.Re-stock unsold products and return carts and recyclable containers to their proper receptacles.Bale cardboard and make bales when needed.Keep refuse area tidy and organized.Ensure all mop rooms are clean and organized. Abide by all Co-op policies and procedures as specified in the SNFC Employee Handbook.Perform other duties as assigned by management. Essential Mental Requirements / CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Customer ServiceManages difficult or emotional customer situationsResponds promptly to customer needsResponds to requests for service and assistanceAttendance / PunctualityIs consistently at work and on timeArrives at meetings and appointments on timeDependabilityFollows instructionsResponds to management directionQualityDemonstrates accuracy and thoroughnessLooks for ways to improve and promote qualityApplies feedback to improve performanceMonitors own work to ensure qualityQuantityMeets productivity standardsCompletes work in timely mannerStrives to increase productivityWorks quicklySafety and SecurityUses equipment and materials properlyProtect the safety of self, co-workerandrsquo;s, and Sacramento Co-op patrons at all times.Report any potentially harmful equipment or situations to the immediate supervisor without delay.Report safety-related accidents and incidents at once to supervisor.Follow all company safety policies and procedures.Operate equipment properly and in a safe manner that will not lead to injury of self or others.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability req