Oracle Consulting Practice Director - WMS Vertical - NetSuite Professional Services in Rocklin, California

This director position is responsible for managing business operations and resources of a given practice that can be defined by industry, service line, technology center, specialty area or region. Responsible for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice.

Accountable for operational/financial metrics and overall business results of practice. Responsible for maintaining strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability. Develops strategy and plans to successfully implement operational policies and achieve business objectives. Accountable for managing and growing a significant revenue stream and customer base. Typically manages multiple first line managers and/or senior level individual contributors. Resolves staffing issue in complex engagements. May serve as advisor or project sponsor role for moderately complex engagements.

10 years of experience relevant to this position including 5 years of consulting experience and 2 years of project management leadership experience. Direct line Management experience including project, people, customer, financial management preferred. Product, technology or industry expertise relevant to the practice focus. Ability to develop and maintain relationships at the executive level. Undergraduate degree or equivalent experience. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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Transform your careerat Oracle NetSuite


At Oracle NetSuite wework hard and we work smart. We hire fierce competitors. We hireindividuals that are fearless trail blazers. Oracle NetSuite employeestake the hill, we prefer action over inaction, we are tireless in our missionand we pause only to celebrate our success. And we DO celebrate, becauseif you don t have fun along the way, then what s the point?

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Summary:


The PracticeDirector Warehouse Management Software (WMS) has the primaryresponsibility to help lead and build a world class Practice for one of the company spremier business units. This involves driving customer success andretention leading to top line growth, client referenceability, andprofit.

Responsibilitiesinclude:

-[if !supportLists]-> -[endif]->Oversee responsibility and provide leadership for a large professionalservices team that is growing quickly.

-[if !supportLists]-> -[endif]->Responsible for providing vertical leadership and direction to theimplementation and integration teams responsible for initial implementation andongoing professional services delivery of all NetSuite products for customersand clients in the WMS industries

-[if !supportLists]-> -[endif]->Provide day-to-day leadership to Professional Services managers byoptimizing processes related to project staffing, assessing and developingconsultant skills, and managing client escalations

-[if !supportLists]-> -[endif]->Responsible for revenue attainment (through billable hours) andmaximizing professional service profitability through accurate forecasting andeffective management of the cost center.

-[if !supportLists]-> -[endif]->Develop and drive strategic and operational plans for the verticalthrough effective planning, communication and team leadership.

-[if !supportLists]-> -[endif]->Partner with sales management to ensure successful sale anddelivery of professional services in addition to providing high levelconsultation in support of sales opportunities.

-[if !supportLists]-> -[endif]->Develop relationships with customers to ensure high levels ofcustomer satisfaction with the delivery of professional services.

-[if !supportLists]-> -[endif]->Drive the continuous evolution of Professional Services throughincorporation of best practices, consistent, high quality and repeatablesolutions, and by building of strong professional services team and brand.

-[if !supportLists]-> -[endif]->Serve as an industry thought leader in the WMS by participating invarious industry forums, panels, tech talks, etc to highlight and promote theuse of NetSuite products and solutions

Preferred Qualifications/Skills include:

-[if !supportLists]-> -[endif]->10 years of overall relevant professional experience anddemonstrated success in building and running a professional services function,including significant experience in application solution consulting leadershiproles, and ideally with large consulting and/or software providers.

-[if !supportLists]-> -[endif]->Specific experience consulting to and/or working within WMS lineof business enterprise scale organizations.

-[if !supportLists]-> -[endif]->A strong leader who has managed large teams and revenue streams.

-[if !supportLists]-> -[endif]->Strong background in mid-market and enterprise-level SolutionDelivery and Project Management, including experience developing work-breakdownstructures and project plans.

-[if !supportLists]-> -[endif]->Experience with a Big 4 consulting firm, leading systemsintegrator, or the professional services practice of a leading software firm isof primary interest.

-[if !supportLists]-> -[endif]->Demonstrated experience in translating customer businessrequirements into workable software solutions

-[if !supportLists]-> -[endif]->Someone very comfortable working closely with the sales team andhelping to close deals. Must have the skills to build a business andadvise the team on improving delivery but with an emphasis on sales.

-[if !supportLists]-> -[endif]->Demonstrated success as a customer facing executive

-[if !supportLists]-> -[endif]->A proven track record of delivering services to complexenterprises ranging Fortune 500 through to early-stage startups.

-[if !supportLists]-> -[endif]->Demonstrated success in driving a very high level of customerstandards with impeccable attention to detail and support metrics.

-[if !supportLists]-> -[endif]->A track record of enabling and developing the skills and careersof direct reports.

-[if !supportLists]-> -[endif]->Proven customer engagement skills and track record of delivering,deploying and implementing large enterprise SaaS or cloud-based technologies.

-[if !supportLists]-> -[endif]->Strong application solution experience ideally with ERP, CRM orsimilar scale solution. NetSuite and/or Oracle platform is a plus,however competitive solutions will be considered (e.g. Dynamics/Great Plains,JD Edwards, SalesForce.com, SAP, PeopleSoft).

-[if !supportLists]-> -[endif]->Exceptional verbal and written communication skills.

-[if !supportLists]-> -[endif]->Bachelor and/or Master degree in a technical or businessdiscipline.

-[if !supportLists]-> -[endif]->Formal Project Management methods training is a plus.

Job: *Consulting

Organization: *Oracle

Title: Consulting Practice Director - WMS Vertical - NetSuite Professional Services

Location: United States

Requisition ID: 17000W7L