Dignity Health Director Care Coordination in Carmichael, California

Position Title:Director of Care Coordination RN

Position Summary:

Under the direction of the senior director, leads the facilities Care Coordination and Social Services, including but not limited to clinical resource management, discharge planning activities, patient advocacy, clinical social work and best practice in medical necessity determination and concurrent review..

  • Directs and manages areas including planning, organizing and directs all activities, staffing, performance improvement in the delivery of clinical services (such as LOS reduction). Reports needs within the Medical Center and Dignity Health, as well as government and regulatory reporting.

  • Guides Care Coordination activities according to the needs, requirements, and policies of the Medical Center, the affiliated medical groups and health plans, Dignity Health, any Federal and State agencies, and according to standard practices of the professions under the director's accountability.

  • Consults and collaborates with other managers, physicians, administration, and community based healthcare workers regarding care management issues identified through corporate or facility initiatives and current literature.

  • Works closely with all departments at the medical center and the post-acute service providers to streamline the patient transition through the health care system and into the community post discharge.


  • Knowledge of the methods and processes needed to determine and provide resources needed to achieve business results and ability to identify plan and mobilize resources required to fulfill operational objectives and plans.

  • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.

  • Knowledge of the factors contributing to quality patient care, and the ability to influence these factors in a positive way.

  • Knowledge of the medical, social, economic, and other services provided by other departments or facilities, and the ability to integrate these multidisciplinary treatments for optimal patient care.

Education and Experience:

  • Experience: Minimum of three (3) years progressive supervisory or management experience in an acute hospital setting

  • Education: Bachelor's degree in nursing or experience equivalent required.

  • Licensure: Current Registered Nurse (RN) license. CM certification preferred

  • Special Skills: None specified.

  • Training: None specified.


Dignity Health Mercy San Juan Medical Center is a nationally recognized 370-bed not-for profit hospital located in Carmichael, California, serving the areas of north Sacramento County and south Placer County. It is one of the area’s largest and most comprehensive medical centers and is home to the first Comprehensive Stroke Center in California north of the Bay Area. Dedicated to the community’s well-being, our 2,500 employees, 742 medical staff and 270 volunteers provide excellence in care for more than 150,000 patients each year. Recent recognition for the high quality care we provide includes being named to Healthgrades’ “America’s Top 100 Hospitals” list for two consecutive years, as well as being named one of Healthgrades America’s 100 Best Hospitals for Critical CareTM for three years in a row (2012-2014). Mercy San Juan was the first hospital on the West Coast to be certified by The Joint Commission for Perinatal Care and the first in Sacramento to be certified as a Center of Excellence by the Bonnie J. Addario Lung Cancer Foundation.

Job: *Administration

Organization: *Mercy San Juan Medical Center

Title: Director Care Coordination

Location: California-Greater Sacramento Service Area-Carmichael-Mercy San Juan Medical Center

Requisition ID: 1700014183

Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law.